We have partnered with one of the bigggest online UK GDS system to provide upto date availability and booking services.

What if I need to change my reservation?
An administration or cancellation charge will apply. Please refer to our terms and conditions for further details or call our helpdesk on 0870 701 4444.

Are my credit card details secure?
Yes. - we use a secure server to encrypt and protect all communication of personal details and credit card information between yourself and us.

Are all prices in Great British Pounds (£)?
Yes. We make all charges in Great British Pounds(£), irrespective of the location of the hotel. We do offer a link to a Worldwide Currency Converter on the London Guide page, but please be aware that these rates do fluctuate. Please note that this facility is offered as a guide only.

What if I am arriving late at the hotel?
Your booking is guaranteed for late arrival but it is always worth calling the hotel to advise them if you are going to be very late. At some of the smaller hotels you may have the owner waiting up for you! The hotel telephone number is displayed on your booking voucher.